Terms of Service

1. Our Services

Celere Collective Pty Ltd provides professional business and consulting services, including business advisory, strategy development, planning and related consulting support. The specific scope, deliverables, timetable and fees for any engagement will be set out in a written proposal, quote or engagement letter agreed between you and us (the Engagement Document). Where an Engagement Document is inconsistent with these Terms, the Engagement Document prevails to the extent of the inconsistency.

2. Quotes and Engagements

• Quotes provided by us are valid for 30 days from the date of issue unless otherwise stated in writing.
• Quotes are prepared based on the information you provide at the time of request. If the scope or nature of your requirements changes, we may revise the quote accordingly.
• A quote does not constitute acceptance of an engagement until we confirm the engagement in writing or work commences by mutual agreement.
• We reserve the right to decline any engagement or request for services at our discretion.

3. Fees, Invoices and Payment

• Fees for our services are set out in the applicable quote or Engagement Document and are payable in accordance with the payment terms stated on our invoices.
• Unless otherwise stated, all fees are exclusive of GST, which will be added where applicable in accordance with Australian taxation law.
• Invoices are payable within 14 days of the date of issue unless another period is specified.
• If an invoice remains unpaid after its due date, we may suspend work on your engagement until payment is received, and we may charge reasonable late payment costs as permitted by law.
• Disputes regarding an invoice should be raised with us promptly by email so they can be resolved fairly.

4. Client Responsibilities

When engaging our services, you agree to:

• provide accurate, complete and timely information and materials reasonably required for us to perform the services;
• ensure you have the authority to provide any information, documents or access you supply to us;
• comply with all applicable laws and regulations in connection with the engagement; and
• provide reasonable feedback and responses within timeframes reasonably required to meet agreed deadlines.

We are not responsible for delays or deficiencies in our services caused by your failure to meet these responsibilities.

5. Intellectual Property

• We retain ownership of all pre-existing intellectual property, including our methodologies, frameworks, templates, tools and know-how.
• Upon full payment of our fees, you are granted a non-exclusive, non-transferable licence to use the deliverables prepared for you for your own internal business purposes.
• You retain ownership of the materials, data and information you supply to us.
• All content on the Website, including text, graphics and design, is owned by or licensed to us and may not be reproduced without our prior written consent.

6. Confidentiality

Both parties agree to keep confidential all non-public information disclosed by the other party in connection with an engagement, and to use such information only for the purposes of the engagement. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law or a regulatory authority.

7. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any rights or remedies you have under the Australian Consumer Law (being Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other Australian law that cannot lawfully be excluded.

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the services re-supplied or paid for if the services do not meet the required standard for a minor failure, including where the services were not rendered with due care and skill or were not fit for their intended purpose.

8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental or consequential loss, including loss of profits, revenue, goodwill or data, arising from your use of our services or the Website. Where liability cannot be excluded, our total aggregate liability for any claim arising from an engagement is limited to the fees you paid to us for that engagement. This clause does not affect your rights under the Australian Consumer Law as set out in section 7.

9. Privacy

We handle personal information in accordance with our Privacy Policy and applicable Australian privacy laws, including the Privacy Act 1988 (Cth). By using the Website or engaging our services, you consent to the collection, use and disclosure of your personal information as described in our Privacy Policy.

10. Termination

• Either party may terminate an engagement by giving 14 days' written notice to the other party.
• Either party may terminate an engagement immediately by written notice if the other party commits a material breach that is not remedied within 7 days of written notice of the breach.
• On termination, you agree to pay all fees for work performed up to the date of termination.

11. General Provisions

• These Terms are governed by the laws of Victoria, Australia, and the parties submit to the non-exclusive jurisdiction of the courts of Victoria.
• If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force.
• These Terms, together with any Engagement Document, constitute the entire agreement between the parties in relation to our services.
• Our failure to enforce any right under these Terms is not a waiver of that right.
• You may not assign your rights under these Terms without our prior written consent.

12. Changes to These Terms

We may update these Terms from time to time. The current version will always be published on this page with the date of the most recent revision. Continued use of the Website or our services after an update constitutes acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, please email us at ceo@celerecollectiveau.space. We aim to respond to enquiries within two business days.

Celere Collective Pty Ltd
ABN 99 703 561 782
Melbourne VIC, Australia
Email: ceo@celerecollectiveau.space